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Frequently Asked Questions

Food Allergy Warning

All goods produced by Baketini Bake Shop are prepared in a kitchen containing known food allergens, including, but not limited to: wheat, eggs, milk, soy, peanuts, tree nuts and various fruits and vegetables. If you or someone you are gifting cookies to has known food allergies DO NOT purchase or consume these products.

How long will cookies stay fresh?

I'm sure you'll want to gobble them up right away, but cookies can be stored in their sealed bags in an airtight container for up to 10 days. Cookies can also be stored in an airtight container in the freezer for up to two months. For maximum freshness consume immediately upon receipt.

Shipping Policy

Cookies are packaged with the utmost love and care and will ship by date promised. However, cookies are delicate and the post office is not always as careful and considerate as we need them to be. After a package leaves my care, I cannot control how the post office handles it or how/when it is delivered. Therefore, no refunds will be given for late, lost or damaged packages.

Why are your prices so high?

Did you know Etsy deducts up to 25% in fees & marketing from each sale? This includes FEES on shipping. As postage rates and material costs continue to rise we have updated our pricing to include production costs, shipping rates & fees. Oh, and don't forget we are a fully licensed and inspected bakery so those costs are factored in also. The math is mathing! Thank you so very much for supporting my small business & allowing me to continue to provide you with the highest quality cookies and only the finest decorating. Please know that when you book your order with me, your cookies are getting my full attention and I never cut corners. I truly LOVE baking & decorating for you and I can't wait to make your day even sweeter! xo, Lynn

When should I place my order?

As soon as possible! My calendar books full months in advance. Please do not delay and order today to secure your place on the calendar. Etsy limits ordering ahead to only 10 weeks, however, I take reservations for orders up to 12 months in advance. Simply submit your request through the custom order link and I will be happy to review to see how we can best fit you in. :)

https://form.jotform.com/baketini/custom-cookie-request-form